Shipping and Returns
We offer free standard (3-4 business day) shipping via USPS for glassware orders in the USA over $100. Free shipping will be applied at checkout, or you can upgrade to express shipping for a small fee.
Our shipping outside the US is generally pretty affordable but you'll have to check the shipping calculator on the web cart for the exact cost because that will depend on destination and how many items you're ordering. Because of the way shipping costs are calculated, it gets a lot cheaper per item as you ship more items at a time. Shipping costs outside the USA do not include import duty/taxes.
We regularly ship to the USA, Canada, UK, Australia, Japan, Singapore, Hong Kong, and offer shipping to most other countries. Contact us if you have questions about your specific location.
Shipping generally takes 1-2 days to get packed up and sent. For customers inside the US shipping takes about 2-3 business days. For customers outside the US, shipping can take either 6-10 business days or 8-14 business days depending on which shipping method you choose (tracked or untracked), but sometimes more if items need to get inspected by customs.
We offer free returns on any order within 30 days of receipt. Products must be in resellable, like-new condition.